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Defined Contribution Consulting
Vendor Management
When you select a defined contribution plan vendor, you’re not only choosing to use their services but buying that vendor’s business processes. Cowden Associates takes an in-depth look at potential vendors, carefully evaluating their processes and assessing their capability to meet the plan sponsor’s and participants’ needs. Throughout the vendor relationship, Cowden Associates will continue to monitor vendor performance and expenses relative to service agreements, seeking ways to enhance vendor service.
The best time to conduct a review is during the vendor evaluation process, before a final vendor selection has been made. However, if a plan sponsor makes a decision to search for alternative vendors at any time, we can help determine appropriate candidates and the best fit relative to identified needs and goals.